Privacy Policy
Last updated: [DATE]
[LEGAL NAME] (“we”) arranges ceremony experiences in Kyoto under the name LOVESTORY. This page explains what we do with your information. Questions, or a request to delete your data: [EMAIL].
Who is responsible
[LEGAL NAME]
[ADDRESS]
[EMAIL] / [TEL]
What we collect, and why
| What | Why | On what basis |
|---|---|---|
| Your name, your partner’s name, email address, country of residence | To answer your inquiry and prepare a proposal | Your consent, given on the form; then the performance of our contract |
| Preferred dates, number of people, budget, requests | To check availability with the shrine and quote accurately | Same |
| Dietary needs and allergies | To prepare a meal that is safe for you | Your explicit consent. We use it for nothing else and delete it after your visit |
| Height | To prepare kimono in the right size | Your consent |
| The address of the page you wrote from, and campaign parameters | To understand which pages lead to inquiries | Our legitimate interest in improving the site |
| Photographs and film taken on the day | To deliver them to you | The performance of our contract |
We do not ask for, and ask you not to send, identity document numbers, card numbers or bank details through this website.
Who else sees it
Only the partners needed to arrange your ceremony, and only the part they need:
- The shrine — your names and the date
- The kimono, hair and make-up studio — names, sizes, timings
- The photographer and film-maker — names, timings
- The restaurant — number of people, dietary needs, timings
- Our hosting and email providers, as processors
We never sell your information, and we never pass it to anyone for their own marketing.
Where it is stored
Our website and mail are hosted in Japan. If you write to us from the EU or the UK, your data is transferred to Japan. Japan holds an adequacy decision from the European Commission, so no additional safeguard is required for that transfer.
How long we keep it
- Inquiries that do not lead to a booking: [RETENTION], then deleted
- Bookings: [RETENTION] after the ceremony, for accounting and in case you contact us again
- Photographs and film: [RETENTION], then deleted
- Anything you ask us to delete: deleted within 30 days, except where we must keep it by law
Your rights
You may ask us to show you what we hold, correct it, delete it, or stop using it, and you may withdraw consent at any time. Write to [EMAIL] and we will answer within 30 days. If you are in the EU or the UK and you are not satisfied with our answer, you may complain to your national data protection authority.
Cookies and measurement
| What it does | How to refuse | |
|---|---|---|
| Google Analytics 4 | Counts visits and shows which pages lead to inquiries | Google’s opt-out add-on, or your browser’s settings |
| Google Ads | Tells us which advertisement led to an inquiry | Your browser’s settings |
We use no advertising cookie that identifies you personally, and we do not build profiles.
Children
This service is for adults. We do not knowingly collect information from anyone under 16.
Changes
We will post any change on this page.